Next, make sure that your iPhone and PC are both using the same Apple ID to log into iCloud, and that both devices are set to update contacts and calendars (see 'Try these steps first' at /ybadrtuj). What can I do?Ī: You can change some PC and iPhone settings to fix the problem.įirst, make sure you've got the latest version of iCloud for Windows (see /q5pwj6d), then see whether your phone and PC are set to the same date and time. I can't seem to connect my PC to Apple's iCloud service, which handles the syncing. Q: I recently bought an iPhone 8, and now my contacts and calendars won't sync with my Windows 10 PC that uses Microsoft Office 2013. To find my recent columns, go to and search for 'Steve Alexander.' The columns are in the resulting list, beginning with the most recent.

If you want to try fixing the problem, follow Microsoft's instructions (see /y9okmatp and scroll down to 'Method 1.') Underneath the password field, click the “Forgot My Password” link.One way to get rid of the error message is to turn off Shared Experiences, which stops Windows 10 from trying to sync itself with your Microsoft account (see /yclrvkfd). But the password for your Microsoft account will be different than the password for an external account.

Microsoft even lets you sign up for a Microsoft account using external email addresses-like your Gmail address. Note that because changes over the years, you might have used any Microsoft-related email account as your Microsoft account. Type your Microsoft username, and then click the “Next” button. In your web browser, head to the Microsoft Account page, and then click “Sign In” in the top right corner. If you’ve forgotten the password for your Microsoft account-which might be an account at, ,, or even -you can’t really recover that same password, but it’s easy enough to recover your account by resetting your password to something new. If you don’t use a password manager, those complex passwords can be hard to remember.

How to fix my microsoft account